🧰 Force Upgrading

The Forced Update feature allows you to require all users to update to the newest version of your mobile app before they can continue using it. Once enabled, users who launch an outdated version will see a blocking screen directing them to the App Store or Google Play Store to download the latest release. Until they update, the app cannot be used.

This ensures that everyone is on the same technical and functional baseline — a crucial factor for stability, security, and consistent user experience.

Why Forced Updates are important

Forced updates play a decisive role in maintaining a reliable and secure app environment. Of course we inform all clients upfront, if such an update is required (it happens very rarely..). But there can also be cases where you want to push some important features that you require all users be aware of.

Force upgrading is particularly important when:

1. Critical bugs need to be fixed

Some issues cannot be resolved on the server side alone. If a bug is embedded in the app code, the only reliable way to fix it for every user is to ensure they update. Forced updates make sure no one continues using a broken or unstable version.

2. Security vulnerabilities must be closed

Security patching is a core requirement for modern apps. When vulnerabilities are discovered, you must ensure all users adopt the secure version quickly—not just those who update voluntarily. Forced updates minimize exposure and reduce risk.

3. Major features or backend changes require compatibility

When our backend or API evolves, old app versions may no longer work correctly. Forced updates guarantee that every user interacts with the app in a way that matches the latest backend logic, UI, and feature set.

4. Regulatory or compliance updates are required

In certain cases (e.g., privacy features, legal disclosures, consent flows), running outdated versions is not acceptable. Forced updates help keep your app compliant and audit-safe.

5. Unified experience for support and operations

Having users spread across many versions makes support complicated. Forced updates reduce fragmentation and allow your team to focus on one stable, up-to-date app version.

How Forced Updates work in tchop

Forced updating is tied to your mobile app release process. When we deploy and publish a new version, we can activate the Forced Update setting:

• Users with an older version will see a blocking update screen upon opening the app.

• They cannot proceed until they install the latest version from the app store.

• The system checks the version automatically—nothing else is required on your side.

• Once updated, users can continue as usual.

Best Practices

Communicate early: If possible, announce major updates within the app or via push notification before enforcing the update.

Avoid overuse: Only force updates when truly necessary to avoid frustrating users.

Plan ahead: Coordinate with your development and backend teams when a forced update is tied to backend changes.

Monitor adoption: After releasing a forced update, track install rates and support tickets to ensure smooth rollout.

The good thing: of course we support you with these steps and details along the way.

Summary

Forced updates ensure that every user is on the latest, safest, and most functional version of your app. They provide control, consistency, and reliability—especially during critical releases or urgent fixes. When used strategically, they protect both the user experience and the operational integrity of your app.